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Terms & Conditions

Here at tazeentoadorn.com, the terms “we”, “us” and “our” refer to us at TAZEEN.

Any references to 'you', and 'your' shall be considered to be references to persons placing an order via our website. These Terms & Conditions also cover our emails, newsletters, Instagram, Facebook and any other related promotional activity.

By means of visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”). These Terms of Service apply to all users visiting the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service.

If you disagree to all the terms and conditions in this agreement, then please do not access the website or use any services.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued usage of to the website, following the posting of any changes, represents your acceptance of the changes.

ORDERS

When you place an order with us it will be considered that you have read, understood and agreed to these Terms & Conditions. To ensure that your personalised gift arrives as you expect we ask that you confirm your delivery address and personalisation steps at the checkout. 

By placing an order through our website you are making an offer to Tazeen - تزين - To Adorn to purchase the goods outlined in your order upon the terms described. When you place an order, we will require your name, email address,  phone number, address, credit/debit card or Paypal details. This information is required so that we may process your request or inform you of acceptance of your order. A contact phone number is needed so that we can get in touch with you if there is a problem with your order. We may, unless you inform us otherwise, provide our couriers with your contact phone number in case they need to reach you to arrange the delivery of your order, it is only in this instance that we will pass on any of your contact information.

After placing an order online, we will provide you with confirmation that your order has been received and accepted.

Please note, that we will not be able to meet any obligations as a result of the following reasons:

  • When the product you ordered is out of stock.
  • We are unable to authorise your payment.
  • If it is identified that there is a product description or pricing error.
  • If our delivery companies are temporarily unable to deliver due to exceptional conditions that are beyond our control. For example, delays because of COVID-19, as well as including hazardous weather and accidents.

Should there be an issue with your order, a member of our Customer Services team will contact you either by telephone or email. Please ensure that you check all items on arrival, as faulty or damaged items must be reported within fourteen days of receiving the parcel.

GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), even though we make every effort and reasonable care to keep your order details secure, we cannot be responsible for any loss you may suffer, may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.

Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We undertake all reasonable care to ensure that all the details, prices and descriptions of products on our website are accurate at the time when they are either entered into our system or printed. Whilst we endeavour to keep the website as up-to-date and accurate as is possible, we are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Our store is hosted on Shopify Inc. They provide us with an online e-commerce platform that allows us to sell our products and services to you.

WEBSITE PRODUCTS, PRICES AND DESCRIPTIONS

We reserve the right to change the price of our products without notice.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of a Service.

Whilst we have made every effort to display colours, images and descriptions as accurately as possible, we cannot guarantee that your computer monitors or screens depiction of any colour is accurate as they vary nature and resolution.

We reserve the right but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to cancel, limit the quantities purchased per person, household, or per order, of any products or services that we offer. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made.

All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at at tazeentoadorn.com

SALE/Extra Discount

From time to time, we offer vouchers codes for use on our website.

  • Discounts cannot be used in combined with any other promotions or offers.
  • The discount connected with a promotional code will be clearly advertised during promotional period
  • Each promotional code will have a limited time period in which to be used and/or a maximum number of orders per code. The code will be invalid once these limits have been reached.
  • Discount cannot be used to purchase gift vouchers
  • Discount cannot be exchanged for cash and cannot be applied retrospectively.
  • This discount cannot be redeemed against items that have already been bought.
  • All orders are subject to availability.
  • Tazeen - To Adorn reserves the right to cancel, modify or suspend a promotion at any time.

PRIVACY POLICY

Our Privacy Policy can be found on our Privacy Policy page on our website. When visiting our site, you are required to read this.
In accessing, browsing or otherwise using this website, you confirm that you have read, understood and agree to our entire privacy policy. If you do not agree to our privacy policy, you should not use this website.
By using this website, you consent to Tazeen - تزين - To Adorn using and processing your details.

CONTACT INFORMATION

Questions about our Terms & Conditions should be sent to us at info@tazeentoadorn.com